Reno Auto Sounds and Window Tinting in Reno, NV Closed now

Reviews about Reno Auto Sounds and Window Tinting

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  July 27, 2020, by Brooke Noble
  ****UPDATED**** I apologize this took me so long to update. The store owner contacted me and asked me what he could do to make it right. I do applaud their customer service and want to thank them for reaching out to me. If you take your vehicle here and you have any problems just let them know and they will try to work it out. ******************* Went in after work to get some speakers put in my car, the staff got to me quickly and sold me some speakers and the install. I waited in their lobby they had couches and TVs so it wasn't a bad wait. About an hour later they were done. I got in my car and started driving home, turned my new speakers on and immediately noticed an insane rattle coming from the rear left speaker. When I got home I turned it up and tried to find the rattle. It wasn't a panel or my car so I got my tools and started taking the panel's off. I now noticed my panels were not reattached properly and they tore a peice of trim and broke a clip. After I got the panel off I noticed that the speaker that was rattling was held in with only 2 screws and it was screwed directly into the metal, no rings, nothing to dampen the vibration from the speakers against the metal. On the other side, it was the same story only the speaker wasn't even hooked up... The wire was ran but one of the contacts had either come off or was never attached. I don't have the tool to remove my window cranks go see what's going on with the front speakers but I suspect it's the same deal... Speakers half way attached directly to the metal as I can hear the rattle. So I would say I'm unhappy, for the price I paid for the install and the effort I've put into fixing shotty work I could have just done it myself. I paid for a professional install so it would be professionally done and I wouldn't have the hassle. I used to be in the audio video industry and I know what is what.