7-Eleven in Reno, NV Open now

Reviews about 7-Eleven

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  December 27, 2019, by erica langdon
  WORST CUSTOMER SERVICE EVER. If you want your money stolen and treated like trash this is the place! For one, I'm not the person to get all bent out of shape over a few dollars not given back but in this case it's happened numerous times! My daughter and I went in one night (one of many) and i tried purchasing a reloadable card and it was "expired". With that being said I did grab a couple alcoholic beverages and my daughter got chips. He rang all of it up and I ended up just getting a $25 gift card, I didn't have enough supposedly and my daughter was looking at the money counting it all up. Granted yes I did give him some quarters and nickels but come one let's be realistic im not Rich, or by any means close to that but I know I had enough because we did count it before, and my daughter isn't the greatest at math but she knows her stuff. He got VERY impatient and rude while he was talking on the phone per usual so I just took some thing's off and he still kept the 50-$1. 00 that he was supposed to give me and then my daughter counted a good 3-$5 he was off. The other night I went in and bought a few things and I can't remember exactly what was said but he starts to raise his voice and continue being disrespectful! And then so did I and Let him know I'll be reporting this and the whole store, And confronted him about being on the phone 24/7 and his excuse was "I'm talking to my girlfriend " like that's any better right? I walked out and the guy behind me congratulated me for standing up for myself saying how he's disrespectful to everybody. Oh and now they sell alcohol to minors? My friends daughter went in and bought some WITHOUT AN ID!! Saying he was the to busy on the phone and checking her out. he's on the night shift but all of them almost are like this except the younger guy with a pony tail. Who knows how much they do It on a daily basis and just how many people they do it to! Reporting today and it should be an automatic investigation.